Frequently Asked Questions

Payment

We accept all major credit cards, PayPal, and Apple Pay.

Sales Tax

Sales tax of 7.25% will be added to all orders shipping to a California postal code.  An additional 2.25% will be added for all Los Angeles County postal codes.

Returns / Exchanges

Due to the custom nature of our products, all sales are final. However if there is an issue with size or quality, please email us at contact@gracelee.com.

Ring Size

If you are unsure of your ring size, we recommend you visit a local jeweler to have your finger sized.

Domestic Shipping / Delivery

All orders are made-to-order and typically ship within 2-3 weeks of purchase unless noted otherwise.  Domestic shipping + insurance is a $15 flat rate via FedEx Ground or $35 flat rate via FedEx Priority. All orders above $200 and all Home Delivery orders will require a signature upon delivery. We are not responsible for lost packages, delays or any other issues with your delivery once your order has shipped.

International Shipping

Please email us at contact@gracelee.com for international orders.

Intellectual Property

At GRACE LEE, we hold copyrights and patents on all of our designs and images.  We request that you respect our intellectual property.  Please do not copy or reproduce our designs or images.  We thank you in advance for your understanding and cooperation.

Wholesale Inquiries

contact@gracelee.com 

Press Inquiries

francesca.simons@francescasimons.com.

Other Questions

contact@gracelee.com.