Service Shipping Fee
$20.00
One Way ($20):
Ship the item back to us using your own preferred method, and we will then ship the item back to you. Please use a method which is trackable and insured.  Below is the return address.

Grace Lee
21143 Hawthorne Blvd. #176
Torrance, CA 90503

Both Ways ($40):
A FedEx shipping label will be sent to your e-mail address to return the piece back to us. Please drop off the package at the nearest FedEx.

Provide the following details in "Special Instructions":

1. Return shipping address (Signature is required if item is over $200.  A place of business is recommended.)
2. Phone number
3. Issue

Once received, repairs take approximately 1-2 weeks. Repair/service requests received without this fee provided will not be processed. Please email contact@gracelee.com with any questions.
Share this