One Way ($35):
Ship the item back to us using your own preferred method, and we will then ship the item back to you. Please use a method which is trackable and insured. Below is the return address.
Grace Lee
21143 Hawthorne Blvd. #176
Torrance, CA 90503
Both Ways ($70):
A FedEx shipping label will be sent to your e-mail address to return the piece back to us. Please drop off the package at the nearest FedEx.
Provide the following details in "Special Instructions":
1. Return shipping address (Signature is required if item is over $200. A place of business is recommended.)
2. Phone number
3. Issue
Once received, repairs take approximately 1-2 weeks. Repair/service requests received without this fee provided will not be processed. Please email contact@gracelee.com with any questions.
