All collection and made to order pieces are final sale. If there is an issue with size or quality please email us contact@gracelee.com

Custom Commission orders are completed as to agreed specifications and are final sale.

Dispute + Chargeback Policy

We are committed to providing excellent customer service and resolving any issues directly with our customers. If you have any concerns about your order, please contact us at contact@gracelee.com before initiating a chargeback.

Unauthorized or false chargeback claims will be investigated and may be reported as fraud. We reserve the right to dispute any chargebacks and engage legal counsel as needed.

By placing an order on our website, you agree to our Terms of Service, including this policy.